Hailing from Colombo, Sri Lanka, Mahangu first found WordPress when he stumbled upon 0.70 in the dark recesses of #wordpress on Freenode. Since then, he has provided support for every
major release of the software.

Though once a high school English teacher, his desire to make online publishing more democratic led him to Automattic, where he now works as a Happiness Engineer. He sincerely believes that stellar support will play a pivotal role in helping WordPress power the next 23% of the web!

Speaker Session: Teaching Happiness: What WordPress Support Can Learn From
the Classroom